Your personal data is extremely important to us. This page explains how bc999 collects, uses, and keeps your information secure.
Last updated: January 2026
When you register on the bc999 platform, we collect basic account information including your name, mobile number, email address, and date of birth. This information is essential for verifying your identity and managing your account.
When you use the bc999 website or app, we automatically record your device type, operating system, browser type and version, IP address, and visit time. This information is used to improve platform performance and ensure security. We may also collect mobile network data, particularly for users connecting through local mobile operators in Bangladesh.
We store your deposit and withdrawal history, transaction amounts (BDT), payment methods (such as bKash, Nagad, Rocket, or bank transfer), and transaction timestamps. This information is used to verify the legitimacy of financial transactions and prevent fraudulent activity. We never store full payment card numbers.
We analyse behavioural data such as which matches you bet on, which pages you visit most, how long your sessions last, and which features you use the most. This allows us to personalise your experience and continuously improve the platform.
Bc999 collects your information only for specific, legitimate purposes. We never sell your data to third parties or use it for unnecessary reasons without your consent.
Your information is used to verify your identity when creating an account or logging in, helping prevent unauthorized access.
Your information is used to accurately process deposit and withdrawal requests and to maintain records of BDT transactions.
Your account and transaction details are needed to resolve issues quickly and provide effective support.
User behavior is analyzed to introduce new features and improve the quality of existing services.
Data is also used to promote responsible gaming and monitor user betting behaviour. We retain data to comply with applicable laws and regulations. If your data is ever used for marketing purposes, we will obtain your prior consent and give you the option to unsubscribe at any time.
Cookies and similar technologies are used on the bc999 website and app to enhance your experience. Cookies are small text files stored on your device that help remember your preferences and session information.
We use three types of cookies. First, essential cookies that are required for the platform's core functionality and cannot be disabled. Second, functional cookies that remember your language preference, login state, and other personalized settings. Third, analytical cookies that help us understand which pages are visited most and how users navigate the platform.
You can disable or delete cookies at any time through your browser settings. Keep in mind that disabling essential cookies may cause some key features of bc999 to stop working correctly. We do not use third-party advertising tracking cookies, and we do not share your data with advertisers.
When you use our app, device-level identifiers may be collected. This information is used solely to send push notifications and improve app performance.
Bc999 stores your data on secure servers and uses industry-standard security technologies. We employ TLS/SSL encryption to ensure that all data exchanged between your device and our servers remains fully protected.
We retain the necessary data for as long as your account remains active. Even after account closure, certain information may be kept for up to five years to meet legal obligations and resolve disputes. Financial transaction records are retained for the period required under applicable financial regulations in Bangladesh.
All data transmitted over encrypted channels
Passwords are never stored in plain text
Only authorized personnel can access data
In the event of a data breach, we will promptly notify affected users and take the necessary corrective action. Our security team conducts regular system audits and quickly resolves any vulnerabilities identified.
Bc999 does not sell your personal data or share it with third parties for advertising or marketing purposes. That said, we may need to share limited information with trusted partners in order to deliver our services.
Outside the cases listed above, bc999 does not disclose your information to any third party for any other reason. We sign data protection agreements with all our partners and regularly review their security standards.
Every registered user of bc999 has the right to full control over their own data. We believe transparency and user empowerment are paramount when it comes to data protection. Your key rights are outlined below.
You may request to view any data we hold about you. We will provide it within 30 business days.
If your profile contains incorrect or incomplete information, you may request that it be corrected.
If you close your account and there are no legal retention obligations, you may request that your data be deleted.
You may request that we limit how your information is used in certain circumstances.
You may request a download of your data in a structured format.
You can unsubscribe from promotional communications at any time.
To exercise any of these rights, please contact our support team. We take all requests seriously and will respond as promptly as possible. In some cases — particularly where legal obligations apply — we may not be able to fulfill every request, and we will clearly explain the reason if so.
Bc999 may update this Privacy Policy from time to time to reflect changes in technology, legislation, or our services. For any significant changes, we will notify you in advance by email or in-app notification.
The effective date of any updated policy will be clearly stated at the top of this page. Continued use of the platform after a policy change will be considered acceptance of the new policy. We also keep previous versions archived, which can be made available upon request.
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please get in touch with us:
Our support team is available 24/7, every day of the week. bc999 is fully committed to protecting your privacy at all times.